Return & Refund Policy – Zed Fashion
At Zed Fashion, customer satisfaction is our priority. However, due to the nature of our products, we follow a clear and transparent return and refund policy.
Returns
Returns are accepted only under the following conditions:
- The product is damaged, defective, or incorrect
- A return request is made within 30 days of delivery
- The product is unused, unwashed, and in its original packaging with tags intact
Non-Returnable Items
The following items are not eligible for return:
- Products purchased on sale or discount
- Customized or altered items
Refund Process
- Once your return is approved and inspected, the refund will be processed within 5–7 business days
- Refunds will be issued to the original payment method
Exchange Policy
- Exchanges are allowed only for size-related issues
- All exchanges are subject to product availability
Return Shipping
- For damaged or incorrect products, we will bear the return shipping cost
- For other eligible returns, shipping charges may apply
Contact Us
For any return or refund requests, please contact us through our website with your order details.